Shipping Policy
SmartiLiving Shipping Policy
1. Locations We Ship To
• We currently ship to all 50 U.S. states.
• International shipping is available to selected regions.
2. Processing Time
• Orders are typically processed within 1–2 business days.
• Orders received on weekends or U.S. public holidays will be processed on the next business day.
3. Shipping Methods & Estimated Delivery
| Shipping Option | Estimated Delivery Time* | Cost |
|---|---|---|
| Economy Shipping | 5–8 business days | Calculated at checkout |
| Standard Shipping | 3–4 business days | Calculated at checkout |
Transit times are calculated after order processing.
4. Shipping Charges
• Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method.
• International shipping rates vary depending on destination and parcel weight.
• We do not currently offer free shipping.
5. Order Tracking
• Once your order is dispatched, tracking information will be sent via email.
• You can monitor your shipment through the carrier link provided (e.g., USPS, UPS).
6. Lost, Damaged, or Delayed Packages
• If your order is lost, damaged, or significantly delayed, contact us at Ivan@smartiliving.com.
• Please include your order number so we can assist promptly.
7. Multiple Items or Separate Shipments
• Orders containing multiple items may be shipped separately depending on size and weight.
• Each shipment will include its own tracking details.
8. Business & Shipping Address
SmartiLiving
438 Palisade Avenue, 2
Jersey City, New Jersey 07307, USA
Website: https://smartiliving.com
9. Shipping FAQ Highlights
• Orders ship within 1–2 business days.
• Shipping costs are based on customer location and order details.
• Orders may arrive in multiple packages.
• We aim to use eco-friendly packaging materials whenever possible.